If your Tecarta Bible app is not opening or if it crashes, please try resetting your device (simply power it off and on again).
Once your device is back on, please check the following:
- That you are connected to a strong WiFi connection
- That you have enough free internal storage space on your device
Alternatively, please try downloading our FREE Tecarta Bible app from the App Store to see if the same behavior exists with this app.
If you are still experiencing problems, please contact our support team by clicking the following link and we will be happy to help you get your Tecarta Bible working on your device. :)
https://tecarta.zendesk.com/hc/en-us/requests/new
Comments
2 comments
Hi Kennis,
Sorry you're experiencing problems :(
Please email our help desk and we will be happy to help you get your purchase installed on your Samsung Galaxy S5 :)
Won't install... paid 5.99 and can not install on my s5 galaxy...
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